Terms & Conditions – Quest

Welcome to Quest! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before making a purchase or engaging with our content. If you disagree with any part of these terms, please do not use our website.

1. Use of Website

By accessing our website, you agree:

  • To use the website only for lawful purposes.
  • Not to misuse or attempt to compromise the security of the website.
  • Not to copy, distribute, or disclose any part of our website without prior written consent.
  • That the content on the website is for your personal use and non-commercial purposes only.

We reserve the right to modify or discontinue any part of our website or services without prior notice.

2. Orders and Payments

  • By placing an order, you agree to provide accurate, complete, and current information.
  • Payment must be completed at the time of purchase. We accept payments via PayPal and Stripe.
  • Quest does not store or have access to your payment or financial information.
  • Orders are subject to availability, and we reserve the right to cancel any order if the product is out of stock or due to other unforeseen circumstances.

3. Shipping and Delivery

  • We offer free shipping on all orders within the UK mainland.
  • For international shipping, please contact info@questclothes.co.uk for a shipping cost calculation.
  • Estimated delivery times are provided as guidelines and are not guaranteed.
  • Quest is not responsible for delays caused by couriers or customs in international shipping.

4. Returns and Refunds

  • Please refer to our Returns and Refunds Policy for full details on eligibility and processes.
  • We cannot accept boxer shorts that have been worn due to hygiene and health reasons. If returned items appear to have been worn, no refund will be issued.

5. Intellectual Property

  • All content on our website, including but not limited to text, images, logos, and graphics, is the property of Quest Clothes and is protected by copyright, trademark, and other intellectual property laws.
  • You may not reproduce, duplicate, copy, sell, or exploit any portion of the website or its content without express written permission from Quest.

6. Limitation of Liability

  • Quest Clothes is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services.
  • This includes, but is not limited to, damages caused by errors, interruptions, delays, or viruses.
  • Our liability is limited to the maximum extent permitted by law.

7. User Accounts

  • You are responsible for maintaining the confidentiality of your account information and password.
  • Quest reserves the right to suspend or terminate your account at our sole discretion if we suspect any fraudulent, abusive, or unlawful activity.

8. Changes to Terms

Quest reserves the right to update or modify these terms and conditions at any time without prior notice. The updated terms will be posted on this page, and continued use of our website constitutes acceptance of the changes.

9. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at info@questclothes.co.uk

Thank you for choosing Quest. We’re here to support you on every step of your journey.