Shipping Information

At Quest Clothes, we believe in making your shopping experience as seamless as possible, which is why we offer free shipping on all items within the UK mainland—no minimum order value required.

For our customers outside the UK, we’re happy to ship worldwide. Please contact us at info@questclothes.co.uk with the items you’d like to order and your location, and we’ll provide a calculation of shipping costs.

Frequently Asked Questions (FAQs)

What is the 100% Comfort Guarantee?

We stand by the comfort of our products. If your first single pair of boxers doesn’t meet your expectations, you can claim our 100% Comfort Guarantee within 30 days of purchase. Simply email us at info@questclothes.co.uk to request an exchange or refund.

For orders within the UK mainland, delivery typically takes 3-5 business days. For international orders, delivery times will depend on the shipping destination. Please contact info@questclothes.co.uk for more information.

Once your order has been dispatched, you’ll receive an email with a tracking link so you can follow its journey to your doorstep.

If you need to make changes or cancel your order, please contact us as soon as possible at info@questclothes.co.uk. If your order hasn’t been dispatched yet, we’ll do our best to accommodate your request.

You can reach our friendly customer support team by emailing info@questclothes.co.uk. We’re here to help with any questions or concerns.

Can I return worn items?

Due to hygiene and health reasons, we can only accept returns for boxers that are unopened, unworn, and in their original packaging. If returned boxers appear to have been worn, no refund can be issued.

Currently, we do not offer expedited shipping, but we aim to process all orders promptly so that you receive your items as quickly as possible.

We accept all major credit and debit cards, as well as PayPal. All transactions are secure and encrypted for your peace of mind.

Yes, we’re happy to discuss bulk order discounts. Please email us at info@questclothes.co.uk with your requirements, and we’ll provide further details.

Absolutely! At Quest, sustainability is at the core of what we do. Our products are crafted using eco-friendly materials like bamboo viscose, which is kind to the planet while offering exceptional comfort and quality.